Effects of Quality on Procurement Performance of Public University in Kenya
DOI:
https://doi.org/10.66055/6r6q8t13Keywords:
Quality Procurement Process, Procurement performanceAbstract
Public Procurement has been exposed to
reforms and regulations. Procurement
departments focus on getting technologically
advanced goods and services that have no
defect in a timely and cost-effective manner.
It is against this background that this study
sought to determine the effects of orders
adhering to specifications, adjusted orders,
timely delivery and complete delivery on
procurement performance. Data was
analyzed using multiple linear regression
model. Findings indicated that quality
procurement process (adjusted order, timely
delivery, complete delivery and adherence to
specification) were statistically significant
predictors of procurement performance. The
study concluded that quality procurement
process is depended upon to heighten
procurement performance. In view of that, it
is recommended that for better procurement
performance, public universities should
ensure that quality is enshrined in their
procurement process.
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